心Terms & Privacy

01Eligibility

You must be at least 16 years old to use Kokoro. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

02Your Account

To access certain features, you may need to create an account. You agree to:

• Provide accurate and current information
• Keep your login credentials secure
• Be responsible for all activity on your account
• Notify us promptly of any unauthorized use

You may delete your account at any time from within the App (Settings → Account → Delete Account). We may suspend or terminate accounts that violate these Terms.

03License to Use the App

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to download, install, and use Kokoro on devices you own or control, solely for your personal, non-commercial use, subject to these Terms and the Apple App Store's standard End User License Agreement.

You may not:

• Copy, modify, reverse engineer, decompile, or disassemble the App, except as permitted by mandatory law
• Resell, rent, lease, sublicense, or distribute the App
• Use the App for any unlawful purpose
• Interfere with or disrupt the Service or attempt to gain unauthorized access to it
• Use automated systems (bots, scrapers) to access the Service

04Pricing

Kokoro is currently free to download and use. There are no in-app purchases, paid subscriptions, or freemium features at this time. All content and features are available without charge.

We may introduce paid features or subscriptions in the future. If we do, we will update these Terms and notify you before any charges apply.

05Medical Disclaimer and User Responsibility

5.1 Not a Medical or Mental Health Service

Kokoro is a general wellness and meditation app. It is not a medical device, a healthcare service, a therapy service, a counseling service, or a crisis intervention service. It does not provide, and must not be relied on as, medical advice, psychological advice, psychiatric advice, diagnosis, or treatment of any kind.

The content provided through the Service — including guided meditations, breathing exercises, audio sessions, conversational responses from in-app characters, and any AI-generated content — is for general informational and wellness purposes only.

5.2 No Substitute for Professional Care

Kokoro is not a substitute for professional medical, psychological, psychiatric, or other qualified health care. If you have or suspect you may have a physical or mental health condition, you must consult a qualified healthcare professional. Do not delay seeking professional advice, disregard professional advice, or discontinue prescribed treatment because of anything you read, hear, or experience through Kokoro.

5.3 Crisis Situations

Kokoro is not designed for, and must not be used in, mental health emergencies or crisis situations. If you are experiencing a mental health crisis, having thoughts of self-harm or suicide, or are in any form of emergency:

• Contact emergency services immediately. In the Netherlands: 112 (general emergencies) or 113 / 0800-0113 (Suicide Prevention).
• Reach out to a qualified mental health professional, trusted person, or local crisis service in your country.

Although Kokoro may attempt to recognize signs of distress and direct you to professional resources, it cannot reliably detect emergencies and must never be relied upon as a crisis response system.

5.4 Your Responsibility

You are solely responsible for your own decisions, actions, and wellbeing. By using Kokoro, you acknowledge and agree that:

• You use the Service voluntarily and at your own risk
• You are responsible for evaluating whether any content or practice is suitable for you, given your physical and mental condition
• You are responsible for seeking appropriate professional help when needed
• You will not rely on Kokoro as a source of medical, psychological, or emergency support
• Any choice you make in response to, during, or after using the Service is your own choice and your own responsibility

5.5 Suitability

Certain practices in Kokoro (including breathwork, body-focused exercises, and meditation involving introspection) may not be suitable for everyone, including people with certain medical or mental health conditions such as severe anxiety, PTSD, psychosis, dissociative disorders, epilepsy, cardiovascular conditions, or pregnancy-related concerns. If you are unsure whether use of the Service is appropriate for you, consult a qualified healthcare professional before using it.

5.6 No Liability for Personal Decisions

To the maximum extent permitted by applicable law, we accept no responsibility or liability for any decisions, actions, or omissions you or any other person makes based on, in connection with, or in response to the Service, including the use or interpretation of any content, suggestion, response, or interaction generated by the Service or its AI-driven features. Statutory rights of consumers and limits on liability waivers under mandatory law (including the Dutch Civil Code and EU consumer law) are not affected by this clause.

06User Content

If you create notes, mood logs, or other content within the App, you retain all rights to that content. You grant us a limited license to store and process this content solely to provide the Service to you. We do not claim ownership of your content and do not use it to train AI models.

07AI-Generated Content

Some audio and text content in the App is generated using artificial intelligence technology (provided by ElevenLabs for voice synthesis, OpenAI for language models and transcription, and Suno for meditation audio generation). AI-generated content may occasionally contain inaccuracies or imperfections. We do not guarantee that AI-generated content is error-free or suitable for any particular purpose beyond general wellness use.

08Intellectual Property

All content provided through the Service — including text, audio, graphics, logos, and software — is the property of Kokoro or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

"Kokoro" and any associated logos are trademarks of Denis Ivanov.

09Third-Party Services

The Service integrates with third-party services including Apple (App Store, Sign in with Apple), ElevenLabs (AI voice), OpenAI (language models and transcription), Suno (AI audio generation), and Railway (hosting). Your use of these services is also subject to their own terms and privacy policies. We are not responsible for third-party services.

10Disclaimers

To the maximum extent permitted by applicable law:

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected.

Nothing in these Terms excludes or limits our liability for matters that cannot be excluded or limited under applicable law (such as liability for death or personal injury caused by negligence, fraud, or gross misconduct).

11Limitation of Liability

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or related to the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the event giving rise to liability, or (b) €50.

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, loss of goodwill, emotional distress, or any harm arising from your reliance on content provided through the Service or from decisions you make in connection with the Service.

This limitation applies in addition to, and not in place of, the disclaimers and allocations of responsibility set out in Section 5 (Medical Disclaimer and User Responsibility).

Statutory rights of consumers under mandatory law (including the Dutch Civil Code and EU consumer law) are not affected. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under applicable law.

12Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if we reasonably believe termination is necessary to protect the Service or other users.

You may stop using the Service at any time by deleting your account and uninstalling the App.

13Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you within the App or by email and update the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to changes, you must stop using the Service.

14Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles. Any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands, unless mandatory consumer protection law in your country of residence grants you the right to bring proceedings in your local courts.

EU consumers may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15Apple-Specific Terms

You acknowledge that these Terms are between you and Kokoro only, not with Apple Inc. Apple is not responsible for the App or its content. To the extent these Terms conflict with the Apple Media Services Terms, the Apple Media Services Terms apply with respect to your use of the App from the App Store.

Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

16Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

17Contact